What payments do you accept for online orders?

We accept card payments (except American Express) and PayPal.

Is the pickup free?

Yes, the pickup is free on all online orders.

Can you choose a pickup slot at the checkout?

Yes, you can set the pickup date and 1 hour slot at the checkout. The current preparation time for orders is 30 minutes, so if you place your order at 12.35 for example, the available slot will be 14.00-15.00.

What do I do if the 1 hour slot doesn't appear?

Please put the date and time that you wish to pick up in the “notes” section and we will call you if there is an issue.

What is the latest slot? When is the last order?

Currently the last slot is 5.00PM-6.00PM on Tuesday-Wednesday, 6.00PM-7.00PM on Thursday-Friday, and 3:00PM-4:00 PM on Saturday.

As there is a 30 minutes waiting time when you choose pickup slots, you have to place your order before 16.30 on Tuesday-Wednesday, 17.30 on Thursday-Friday, and 14.30 on Saturday.

My card got declined, what do I do?

This usually happens when the website can’t complete the AVS (address verification service), because the name or billing address you’ve entered doesn’t match the name or address that’s associated with your bank account. Please check the address you’ve entered and try again. Alternatively, you can use PayPal at the checkout.